- Monitoring of the server and apps running on the server. Checking their status, uptime, and monitoring for any new or recurring issues.
- Updating the server and software installed on the
server. Although most server management companies offer this as part of
their services, some still don’t. Nevertheless, it’s still considered as
part of the ‘server management’ process.
- Setup and configuration. The actual server setup
and configuration of software and services running on the server. Again,
this may not be a part of the server management plan offered by some
companies, but it most often is.
- Other. This is where the issue in defining what
server management actually is arises. Every provider offers totally
different services, although they are still considered as part of the
server management process, they are not the same among several different
providers and thus cannot be considered as the “default” definition of
server management.
Then the question arises "Who needs and uses server management?"
Everyone that owns a server needs server management. Some people do the server management themselves (often called “self-managed”), and some people get professional server management services.
The most common users of managed service providers are:
- Web Developers and Web Designers.
- Beginners that own servers.
- Anyone that likes to leave the server worries to someone else.
There are many benefits of using server management services (listed below) and anyone should and can use such services.
Lets see and discuss the types of server-
The following is a list of all the main types of servers:
1. Web server
An
open-source web server is used for accessing the world wide web through
public domain software. These servers connect stored information from
an internet website to your own computer. Web servers store information
for the internet that is retrieved via "HTTP" code and sent to your web
browser. This is one of the most widely used types of servers.
2. Proxy server
Proxy
servers act as a bridge between a host server and a client server. A
proxy sends data from a website to your computer IP address after it
passes through the proxy's server. This practice adds a layer of
security since the information is requested then transferred from the
source to the proxy server and never directly from a client to another
user. A proxy server can filter out various harmful internet entities.
3. Virtual machine (VM)
As
their name suggests, virtual machines store and connect data strictly
through virtual space. To create a virtual machine, IT teams use a
hypervisor, also known as a virtual machine monitor (VMM), which is
software that can run thousands of virtual machines through only one
piece of physical hardware. This method of server virtualization is
widely used for data transfer and storage because they are the most
cost-effective type of server to run.
4. File transfer protocol (FTP) server
FTP
servers are used to relocate files from one computer to another.
Uploaded files move from your computer to the server while downloaded
files are extracted from the server onto your device. File transfer
protocol also refers to the method of using a server to connect one
computer to another in order to share data safely.
5. Application server
These
servers connect clients to software applications through virtual server
connections. This allows users to bypass downloading data to their own
hardware in order to access applications. Application servers can
effectively host large amounts of application data to many users at
once, making them ideal for businesses.
6. File server
A
file server stores data files for multiple users. They allow for faster
data retrieval and saving or writing files to a computer. This is a
basic type of server used commonly by organizations where lots of users
need access to files that are more conveniently and safely stored on a
server than a personal computer.
7. Database server
Database
servers function as large storage spaces that organizations use and
access to run multiple programs to meet their needs. A database server
can run independently of any database architecture.
8. Mail server
A
mail server stores and delivers mail for clients through email service
platforms. Because mail servers are set up to continually connect to a
network, individual users can access their email without running any
systems through their own devices.
9. Print server
A
print server connects remotely to local computers to print through a
network. These servers give businesses the ability to use a single
printer to serve an entire department. Some printers even come with
their own built-in server ready to join a network once they're installed
in an office area.
10. Domain name system (DNS) server
These
servers transform readable computer domain names into computer language
IP addresses. The DNS server takes search data from a user and finds
the requested address to deliver to the client device.
11. Collaboration server
When
work needs to be shared across multiple users, a collaboration server
makes it easy to connect. These servers allow you to share and store
files, applications and other large amounts of data.
12. Gaming server
Large gaming networks use servers to connect users from around the world. These servers host multi-player online games.
13. Monitoring and management server
Monitoring
and management servers function in several capacities. First, they
record and track digital transactions and receive user requests. Others
simply monitor and don't actively participate in user operations.
Monitoring servers are responsive to network administrators who survey
network health to check for threats or bugs in the system.
Now, lets discuss the general physical components of a general server-
Motherboard:
A motherboard connects all parts of a server. A motherboard's size
dictates the amount of storage and the number of hard drives that can
connect to a server.
Central Processing Unit (CPU):
The CPU controls the overall functions of a server. It's the center for
all processing within a server device. CPUs are measured by processing
speed.
Memory: This part of a server dictates the amount of storage available. Memory needs to be compatible with the motherboard.
Hard drives:
A hard drive stores both user and software data for a computer. It uses
a controller card for optimum processing functions. A server housing
large amounts of data may need multiple hard drives.
Network connection:
A server needs to connect to a network in order to function. A good
network connection will ensure a server is able to receive and respond
to user requests. Many motherboards already contain a network adapter
however, if they don't, the server will need an external network
connection installed.
Power supply:
Servers that provide data to large numbers of clients need a bigger
power supply than a typical personal computer. Most servers need a power
supply of at least 300 watts.
What are the basis of a server's architecture ?
Server architecture
is the design of how a server functions. Server architecture refers to
the layout of a server in its operational capacity.
A server's architecture can be defined by:
- How it communicates with other devices
- The types of operating systems it uses
- Hardware and software components
- Storage and computing capabilities
Software Management
Just like hardware, server software needs monitoring and regular
maintenance. Make sure you understand the software dependencies within
your infrastructure, so you can better locate and tune any performance
issues.
Also, remember to use basic best practices with application
management—existing software, firmware, and operating systems should be
regularly updated for both performance and security, as poor performance
can drag down other parts of the system and potentially create
vulnerabilities that cyberattackers can use to enter your network. It’s
also good practice to uninstall old software you’re no longer using.
Security
An important component to server management is maintaining a secure
network. These security policies can differ depending on the needs and
industry type of the business. Common server security solutions include:
- Installing and keeping up-to-date antivirus software
- Putting firewalls in place to keep out unauthorized traffic
- Using a password policy or access control software to only allow secure passwords and require users to regularly change them
- Encrypting sensitive data storage and external network connections
- Implementing SIEM tools
- Analyzing and using security logging best practices to better understand potential threat trends
Backups
Your final responsibility to have effective server management is
taking regular backups. Losing important data can be a disaster for any
enterprise. Fortunately, several robust backup solutions are available
in the marketplace, including server backup software to support both physical and virtual servers.
The server’s power supply should also have a backup, so data isn’t
lost during a power outage. There are also tools to let you quickly
perform and automate backups and recoveries in addition to easily
monitoring backup status to avoid potential data loss.
Of course, while many tools are great at helping you manage backups
for a single device or network, not all can perform well on a larger
scale. If you need to manage backups for many different clients and
workstations across multiple networks, you’ll need a different solution
to help ensure that your clients’ data is protected, while also saving
you as much time as possible.
So if you’re a Managed Service Provider (MSP), we recommend checking out N-able Backup.
This solution makes it easy to manage backups for hundreds of clients
if necessary, and protect them from errors, hacks, and data loss.
Now, that we have established some this, lets discuss:
Internal Server vs. External Server Monitoring
Businesses need to choose whether managing servers internally or
contracting with an external server management company is the right
option—or maybe a mixture of both.
If your enterprise has enough personnel, managing your own servers
can provide the advantage of having total control of your server
environments. Of course, it’s crucial for team members who manage
servers to have the right server monitoring tools at their disposal.
Several server management tools exist for system administrators, who
rely on features like automated reports and preemptive alerts to stay on
top of server health. While some tools simply track performance, other
server management software options have more sophisticated abilities to
help streamline workflow and even allow for a more proactive approach to
server management.
Now lets discuss how to select software or tools that help best in managing the servers-
When researching server management tools, look for software that monitors both the operating system
and IT architecture you have in place (including the cloud), and ask
yourself these two crucial questions to help ensure your server
management software can meet your needs now and in the future:
- Does the server management software monitor across applications,
systems, and any XaaS services already in place or planned for use?
- Does the system allow the discovery of root causes for server issues with built-in analytic capabilities?
There’s a lot to stay on top of, but fortunately, some server
management software solutions can do all of this in a single
package—like my pick for best server management software.
Best Server Management Software Solutions
LogicMonitor
LogicMonitor is a popular hybrid
software-as-a-service (SaaS) network monitoring and management platform.
It’s tailored specifically to best suit organizations that host the
majority of their infrastructure in the cloud but still utilize a hybrid
cloud architecture. The interface is hosted and accessed through the
cloud but its information collector is deployed directly in the network.
LogicMonitor supports both Windows and Linux systems.
Installation is relatively simple as
it is an agentless system. After executing a command-line string using
either a Bash command or Linux command, the software automatically
handles the installation front here. After it’s installed, you can
automatically scan your network to recognize all connected devices but
also have the option to manually add them individually.
Users often praise its easy-to-use
dashboard that comes with a number of pre-built templates that can be
further customized to serve your needs. The centralized view can be
represented in a hierarchical structure or graphical topology maps. The
latter makes for an easy way to identify the root cause of issues.
Alerting is also an important factor for LogicMonitor. Custom alerts can be created and sent out via email and SMS
If virtualization is a big factor in your network, LogicMonitor supports both VMware ESXi and Microsoft Hyper-V.
One element that may be a pitfall for
some organizations, is that LogicMonitor must have a web connection to
operate. This means you could lose availability in the event of an
internet outage.
LogicMonitor is quote-only pricing so
you’ll have to contact the company for a customized pricing package
that fits your business requirements.
Datadog
Datadog offers a simplified SaaS
server management product that is primarily designed to monitor service
applications hosted in the cloud. However, it also has the ability to
monitor applications hosted on-premise as well. It offers more than 350
integrations with APIs and services and supports a number of network
protocols, including TCP (Transmission Control Protocol), SNMP (Simple
Network Management Protocol) and SSH (Secure Shell).
The out-of-the-box interface gives a
simple and clean view of data, but customizing it to fit your specific
needs takes plenty of leg work. But thankfully Datadog includes in-depth
Quick Start Guides and helpful pulldowns that walk you through the
process step by step.
Datadog takes a different approach to
reporting than many other server management software tools. Rather than
generating a full report of your entire network, it focuses on making
it easy to search for specific metrics by filtering logs based on the
time frame, the source of events, priority and type of event.
The vendor offers varying pricing
options that make it an attractive option. Starting at $5 per month for
their Network Performance tier, best for small to midsized businesses,
up to $31 per month for their APM tier designed for enterprise
organizations.
Installation for Datadog is nowhere
near as simple as LogicMonitor. The initial installation is relatively
straightforward as it is a cloud-hosted tool. However, you will then be
required to install multiple agents on each host system in your network.
If you’re using ESXi or NetFlow, you will be required to take a
console-based approach using a terminal.
Because it’s an agent-based system,
adding devices can also be time-consuming. It does not offer an
automatic device discovery feature, so you will need to download an
agent specific to each device or service and use an API key.
ManageEngine OpManager
If the price is a major concern for
your organization and you can get by on a more lightweight suite of
features, ManageEngine OpManager is a great option. The standard edition
starts at just $245 for a license. However, that price will go up
depending on how many devices live on your network.
Part of what makes it more affordable
is that it is installed locally rather than as a SaaS package like the
previous tools on this list. But even so, the installation is
straightforward. You will first have to decide which database to use for
storage and selecting a path. The default path is Postgres but for an
additional cost, SQL Server is also available. OpManager can then be
accessed from a web browser. But because it is hosted locally, you will
need to use a VPN to access it remotely.
The web browser interface can seem
intimidating at first with at least 9 tabs showing out-of-the-box. But
overall it has a simplistic design that can be customized with a
drag-and-drop feature.
Organizations that rely heavily on
virtualization would make good use of ManageEngine OpManager. It
supports heavy hitters, such as VMWare and Microsoft Hyper-V
hypervisors, and enables and disables monitoring of each individual VM
with a single click.
Configuring alerts manually on
OpManager can be a bit complex, but fortunately, it comes with a number
of pre-configured alerts that can be broken down into several types,
including web alarms, trap alarms and standard event and syslog alarms.
One downfall for OpManager is that it
doesn’t come with a default reporting feature. This can only be
installed as an add-on called the ManageEngine Applications Manager
Plug-In. But the add-on is worth the trouble, as it offers reports on
trend analysis as well as capacity planning for servers.
Unfortunately, reports are not the
only feature that requires an add-on for OpManager. Important features
such as patch management and even traffic analysis also require their
own plug-ins. So depending on your specific needs, this could increase
the price.
Paessler PRTG Network Monitor
Paessler PRTG Network Monitor has
long been a popular server management software solution. Its age has
made it a feature-rich platform with extended device support, but this
also means it is installed on-premise and is not offered as a
cloud-based system. While it is primarily designed for experienced and
knowledgeable system administrators and IT teams, it still remains a
user-friendly tool.
It also has a unique, and expensive,
perpetual licensing model that is based on the number of sensors in your
network. It starts at $1,750 for 500 sensors. For enterprise
organizations that require a license that includes an unlimited number
of sensors, the price tag is a whopping $15,500. There is also an
additional cost for support, so this is clearly an option tailored for
the enterprise.
Installation is a heavy undertaking
that requires a Microsoft Windows Server machine with at least two CPU
cores and 3 GB of RAM, as well as 250 GB of storage space. While it can
be installed on a virtual machine, to get the best monitoring results,
it’s recommended you install it on physical hardware. And considering
the price, you’ll want to get the most bang for your buck here.
Enterprise organizations with multiple locations will need to further
install PRTG Remote Probes, each requiring one dual-core CPU and 2GB of
RAM.
Even though Paessler PRTG Network
Monitor is hosted locally, the interface is web-based, feature-rich and
user-friendly. Its network maps shine amongst the competition, which
provides a detailed, yet high-level overview of your network’s
performance.
As far as agentless server management
options go, PRTG Network Monitor makes it surprisingly simple to
discover and add devices. It offers an auto-discover feature to populate
all of the devices on your network or you can manually add single
devices, which only requires you to supply an IP address and the type of
device.
Progress WhatsUp Gold
Progress WhatsUp Gold is another
popular option that’s been on the market for some time. Its per-device
licensing plan is straightforward at first, which starts at $2,740 for
25 devices. But from there, pricing can be more complex depending on
your business needs. So if you’ll need more than 25 devices, you will
need to contact Progress for a custom quote.
WhatsUp Gold is limited solely to
Windows-based systems and can only be installed locally. But
installation is a breeze, only requiring you to select installation
paths and providing access to your network.
Its ease of use doesn’t stop at
installation. Users love the attractive and user-friendly interface.
Simplified down to just three tabs, most critical IT tasks can be
carried out just through your browser.
- Discover: The discover tab, as its name suggests is used to automatically discover the devices connected to your network.
- Network: The network tab allows you to manage and monitor these devices.
- Analyze: The analyze tab is where you will view and pull reports of your network’s performance.
Configuring alerts with WhatsUp Gold
is as easy as assigning policies based on three statuses – down,
maintenance or up. However, if you’re looking for highly-customizable
alerts, then this is not the best option for you. It also doesn’t
provide support for customized reports, but they provide in-depth
analysis of the most relevant data and can be exported as Microsoft
Excel or Adobe Acrobat files.
WhatsUp Gold is very extensible with a
large suite of plug-ins available to add on. But unfortunately, you
will have to pay for most of the plug-ins.
NetCrunch
NetCrunch is a high-performance
server management software solution that aims to streamline day-to-day
management tasks. Yearly licensing starts at $1,450 solely for
SNMP-based devices. For the full suite of features, the yearly price
rises to $7,460.
Similar to PRTG Network Monitor,
Netcrunch has specific installation requirements. You will need a
Windows 10 system with two CPU cores and 3 GB of RAM, along with 5 GB of
storage. But because it’s a native Windows application, the
installation process is quick and easy. Following installation,
NetCrunch will automatically begin a scan for available networks and
then for connected devices. Then you’re ready to go.
The NetCrunch interface is a key
differentiator. It’s simple-to-use yet robust enough to support all of
the functionality required for enterprise-level server management.
However, it is one of the few popular server management tools out there
that doesn’t offer access to the interface via a web browser beyond
view-only capabilities. It can’t only be utilized full on-premises. This
also means you will need a VPN to accomplish anything remotely.
The reporting is flexible, as you
have the option to customize your own reports or view pre-built
configurations. They can also be scheduled to ensure you have regular
reports of network activity and don’t have to worry about pulling
reports yourself.