Server Management
- Monitoring of the server and apps running on the server. Checking their status, uptime, and monitoring for any new or recurring issues.
- Updating the server and software installed on the server. Although most server management companies offer this as part of their services, some still don’t. Nevertheless, it’s still considered as part of the ‘server management’ process.
- Setup and configuration. The actual server setup and configuration of software and services running on the server. Again, this may not be a part of the server management plan offered by some companies, but it most often is.
- Other. This is where the issue in defining what server management actually is arises. Every provider offers totally different services, although they are still considered as part of the server management process, they are not the same among several different providers and thus cannot be considered as the “default” definition of server management.
The most common users of managed service providers are:
- Companies.
- Web Developers and Web Designers.
- Beginners that own servers.
- Anyone that likes to leave the server worries to someone else.
There are many benefits of using server management services (listed below) and anyone should and can use such services.
Lets see and discuss the types of server-The following is a list of all the main types of servers:
1. Web server
An open-source web server is used for accessing the world wide web through public domain software. These servers connect stored information from an internet website to your own computer. Web servers store information for the internet that is retrieved via "HTTP" code and sent to your web browser. This is one of the most widely used types of servers.
2. Proxy server
Proxy servers act as a bridge between a host server and a client server. A proxy sends data from a website to your computer IP address after it passes through the proxy's server. This practice adds a layer of security since the information is requested then transferred from the source to the proxy server and never directly from a client to another user. A proxy server can filter out various harmful internet entities.
3. Virtual machine (VM)
As their name suggests, virtual machines store and connect data strictly through virtual space. To create a virtual machine, IT teams use a hypervisor, also known as a virtual machine monitor (VMM), which is software that can run thousands of virtual machines through only one piece of physical hardware. This method of server virtualization is widely used for data transfer and storage because they are the most cost-effective type of server to run.
4. File transfer protocol (FTP) server
FTP servers are used to relocate files from one computer to another. Uploaded files move from your computer to the server while downloaded files are extracted from the server onto your device. File transfer protocol also refers to the method of using a server to connect one computer to another in order to share data safely.
5. Application server
These servers connect clients to software applications through virtual server connections. This allows users to bypass downloading data to their own hardware in order to access applications. Application servers can effectively host large amounts of application data to many users at once, making them ideal for businesses.
6. File server
A file server stores data files for multiple users. They allow for faster data retrieval and saving or writing files to a computer. This is a basic type of server used commonly by organizations where lots of users need access to files that are more conveniently and safely stored on a server than a personal computer.
7. Database server
Database servers function as large storage spaces that organizations use and access to run multiple programs to meet their needs. A database server can run independently of any database architecture.
8. Mail server
A mail server stores and delivers mail for clients through email service platforms. Because mail servers are set up to continually connect to a network, individual users can access their email without running any systems through their own devices.
9. Print server
A print server connects remotely to local computers to print through a network. These servers give businesses the ability to use a single printer to serve an entire department. Some printers even come with their own built-in server ready to join a network once they're installed in an office area.
10. Domain name system (DNS) server
These servers transform readable computer domain names into computer language IP addresses. The DNS server takes search data from a user and finds the requested address to deliver to the client device.
11. Collaboration server
When work needs to be shared across multiple users, a collaboration server makes it easy to connect. These servers allow you to share and store files, applications and other large amounts of data.
12. Gaming server
Large gaming networks use servers to connect users from around the world. These servers host multi-player online games.
13. Monitoring and management server
Monitoring and management servers function in several capacities. First, they record and track digital transactions and receive user requests. Others simply monitor and don't actively participate in user operations. Monitoring servers are responsive to network administrators who survey network health to check for threats or bugs in the system.
Now, lets discuss the general physical components of a general server-
Motherboard: A motherboard connects all parts of a server. A motherboard's size dictates the amount of storage and the number of hard drives that can connect to a server.
Central Processing Unit (CPU): The CPU controls the overall functions of a server. It's the center for all processing within a server device. CPUs are measured by processing speed.
Memory: This part of a server dictates the amount of storage available. Memory needs to be compatible with the motherboard.
Hard drives: A hard drive stores both user and software data for a computer. It uses a controller card for optimum processing functions. A server housing large amounts of data may need multiple hard drives.
Network connection: A server needs to connect to a network in order to function. A good network connection will ensure a server is able to receive and respond to user requests. Many motherboards already contain a network adapter however, if they don't, the server will need an external network connection installed.
Power supply: Servers that provide data to large numbers of clients need a bigger power supply than a typical personal computer. Most servers need a power supply of at least 300 watts.
What are the basis of a server's architecture ?
Server architecture is the design of how a server functions. Server architecture refers to the layout of a server in its operational capacity.
A server's architecture can be defined by:
- How it communicates with other devices
- The types of operating systems it uses
- Hardware and software components
- Storage and computing capabilities
Just like hardware, server software needs monitoring and regular maintenance. Make sure you understand the software dependencies within your infrastructure, so you can better locate and tune any performance issues.
Also, remember to use basic best practices with application management—existing software, firmware, and operating systems should be regularly updated for both performance and security, as poor performance can drag down other parts of the system and potentially create vulnerabilities that cyberattackers can use to enter your network. It’s also good practice to uninstall old software you’re no longer using.
SecurityAn important component to server management is maintaining a secure network. These security policies can differ depending on the needs and industry type of the business. Common server security solutions include:
- Installing and keeping up-to-date antivirus software
- Putting firewalls in place to keep out unauthorized traffic
- Using a password policy or access control software to only allow secure passwords and require users to regularly change them
- Encrypting sensitive data storage and external network connections
- Implementing SIEM tools
- Analyzing and using security logging best practices to better understand potential threat trends
Your final responsibility to have effective server management is taking regular backups. Losing important data can be a disaster for any enterprise. Fortunately, several robust backup solutions are available in the marketplace, including server backup software to support both physical and virtual servers.
The server’s power supply should also have a backup, so data isn’t lost during a power outage. There are also tools to let you quickly perform and automate backups and recoveries in addition to easily monitoring backup status to avoid potential data loss.
Of course, while many tools are great at helping you manage backups for a single device or network, not all can perform well on a larger scale. If you need to manage backups for many different clients and workstations across multiple networks, you’ll need a different solution to help ensure that your clients’ data is protected, while also saving you as much time as possible.
So if you’re a Managed Service Provider (MSP), we recommend checking out N-able Backup. This solution makes it easy to manage backups for hundreds of clients if necessary, and protect them from errors, hacks, and data loss.
Now, that we have established some this, lets discuss:
Internal Server vs. External Server Monitoring
Businesses need to choose whether managing servers internally or contracting with an external server management company is the right option—or maybe a mixture of both.
If your enterprise has enough personnel, managing your own servers can provide the advantage of having total control of your server environments. Of course, it’s crucial for team members who manage servers to have the right server monitoring tools at their disposal. Several server management tools exist for system administrators, who rely on features like automated reports and preemptive alerts to stay on top of server health. While some tools simply track performance, other server management software options have more sophisticated abilities to help streamline workflow and even allow for a more proactive approach to server management.
Now lets discuss how to select software or tools that help best in managing the servers-
When researching server management tools, look for software that monitors both the operating system and IT architecture you have in place (including the cloud), and ask yourself these two crucial questions to help ensure your server management software can meet your needs now and in the future:
- Does the server management software monitor across applications, systems, and any XaaS services already in place or planned for use?
- Does the system allow the discovery of root causes for server issues with built-in analytic capabilities?
There’s a lot to stay on top of, but fortunately, some server management software solutions can do all of this in a single package—like my pick for best server management software.
Best Server Management Software Solutions
LogicMonitor
LogicMonitor is a popular hybrid software-as-a-service (SaaS) network monitoring and management platform. It’s tailored specifically to best suit organizations that host the majority of their infrastructure in the cloud but still utilize a hybrid cloud architecture. The interface is hosted and accessed through the cloud but its information collector is deployed directly in the network. LogicMonitor supports both Windows and Linux systems.
Installation is relatively simple as it is an agentless system. After executing a command-line string using either a Bash command or Linux command, the software automatically handles the installation front here. After it’s installed, you can automatically scan your network to recognize all connected devices but also have the option to manually add them individually.
Users often praise its easy-to-use dashboard that comes with a number of pre-built templates that can be further customized to serve your needs. The centralized view can be represented in a hierarchical structure or graphical topology maps. The latter makes for an easy way to identify the root cause of issues.
Alerting is also an important factor for LogicMonitor. Custom alerts can be created and sent out via email and SMS
If virtualization is a big factor in your network, LogicMonitor supports both VMware ESXi and Microsoft Hyper-V.
One element that may be a pitfall for some organizations, is that LogicMonitor must have a web connection to operate. This means you could lose availability in the event of an internet outage.
LogicMonitor is quote-only pricing so you’ll have to contact the company for a customized pricing package that fits your business requirements.
Datadog
Datadog offers a simplified SaaS server management product that is primarily designed to monitor service applications hosted in the cloud. However, it also has the ability to monitor applications hosted on-premise as well. It offers more than 350 integrations with APIs and services and supports a number of network protocols, including TCP (Transmission Control Protocol), SNMP (Simple Network Management Protocol) and SSH (Secure Shell).
The out-of-the-box interface gives a simple and clean view of data, but customizing it to fit your specific needs takes plenty of leg work. But thankfully Datadog includes in-depth Quick Start Guides and helpful pulldowns that walk you through the process step by step.
Datadog takes a different approach to reporting than many other server management software tools. Rather than generating a full report of your entire network, it focuses on making it easy to search for specific metrics by filtering logs based on the time frame, the source of events, priority and type of event.
The vendor offers varying pricing options that make it an attractive option. Starting at $5 per month for their Network Performance tier, best for small to midsized businesses, up to $31 per month for their APM tier designed for enterprise organizations.
Installation for Datadog is nowhere near as simple as LogicMonitor. The initial installation is relatively straightforward as it is a cloud-hosted tool. However, you will then be required to install multiple agents on each host system in your network. If you’re using ESXi or NetFlow, you will be required to take a console-based approach using a terminal.
Because it’s an agent-based system, adding devices can also be time-consuming. It does not offer an automatic device discovery feature, so you will need to download an agent specific to each device or service and use an API key.
ManageEngine OpManager
If the price is a major concern for your organization and you can get by on a more lightweight suite of features, ManageEngine OpManager is a great option. The standard edition starts at just $245 for a license. However, that price will go up depending on how many devices live on your network.
Part of what makes it more affordable is that it is installed locally rather than as a SaaS package like the previous tools on this list. But even so, the installation is straightforward. You will first have to decide which database to use for storage and selecting a path. The default path is Postgres but for an additional cost, SQL Server is also available. OpManager can then be accessed from a web browser. But because it is hosted locally, you will need to use a VPN to access it remotely.
The web browser interface can seem intimidating at first with at least 9 tabs showing out-of-the-box. But overall it has a simplistic design that can be customized with a drag-and-drop feature.
Organizations that rely heavily on virtualization would make good use of ManageEngine OpManager. It supports heavy hitters, such as VMWare and Microsoft Hyper-V hypervisors, and enables and disables monitoring of each individual VM with a single click.
Configuring alerts manually on OpManager can be a bit complex, but fortunately, it comes with a number of pre-configured alerts that can be broken down into several types, including web alarms, trap alarms and standard event and syslog alarms.
One downfall for OpManager is that it doesn’t come with a default reporting feature. This can only be installed as an add-on called the ManageEngine Applications Manager Plug-In. But the add-on is worth the trouble, as it offers reports on trend analysis as well as capacity planning for servers.
Unfortunately, reports are not the only feature that requires an add-on for OpManager. Important features such as patch management and even traffic analysis also require their own plug-ins. So depending on your specific needs, this could increase the price.
Paessler PRTG Network Monitor
Paessler PRTG Network Monitor has long been a popular server management software solution. Its age has made it a feature-rich platform with extended device support, but this also means it is installed on-premise and is not offered as a cloud-based system. While it is primarily designed for experienced and knowledgeable system administrators and IT teams, it still remains a user-friendly tool.
It also has a unique, and expensive, perpetual licensing model that is based on the number of sensors in your network. It starts at $1,750 for 500 sensors. For enterprise organizations that require a license that includes an unlimited number of sensors, the price tag is a whopping $15,500. There is also an additional cost for support, so this is clearly an option tailored for the enterprise.
Installation is a heavy undertaking that requires a Microsoft Windows Server machine with at least two CPU cores and 3 GB of RAM, as well as 250 GB of storage space. While it can be installed on a virtual machine, to get the best monitoring results, it’s recommended you install it on physical hardware. And considering the price, you’ll want to get the most bang for your buck here. Enterprise organizations with multiple locations will need to further install PRTG Remote Probes, each requiring one dual-core CPU and 2GB of RAM.
Even though Paessler PRTG Network Monitor is hosted locally, the interface is web-based, feature-rich and user-friendly. Its network maps shine amongst the competition, which provides a detailed, yet high-level overview of your network’s performance.
As far as agentless server management options go, PRTG Network Monitor makes it surprisingly simple to discover and add devices. It offers an auto-discover feature to populate all of the devices on your network or you can manually add single devices, which only requires you to supply an IP address and the type of device.
Progress WhatsUp Gold
Progress WhatsUp Gold is another popular option that’s been on the market for some time. Its per-device licensing plan is straightforward at first, which starts at $2,740 for 25 devices. But from there, pricing can be more complex depending on your business needs. So if you’ll need more than 25 devices, you will need to contact Progress for a custom quote.
WhatsUp Gold is limited solely to Windows-based systems and can only be installed locally. But installation is a breeze, only requiring you to select installation paths and providing access to your network.
Its ease of use doesn’t stop at installation. Users love the attractive and user-friendly interface. Simplified down to just three tabs, most critical IT tasks can be carried out just through your browser.
- Discover: The discover tab, as its name suggests is used to automatically discover the devices connected to your network.
- Network: The network tab allows you to manage and monitor these devices.
- Analyze: The analyze tab is where you will view and pull reports of your network’s performance.
Configuring alerts with WhatsUp Gold is as easy as assigning policies based on three statuses – down, maintenance or up. However, if you’re looking for highly-customizable alerts, then this is not the best option for you. It also doesn’t provide support for customized reports, but they provide in-depth analysis of the most relevant data and can be exported as Microsoft Excel or Adobe Acrobat files.
WhatsUp Gold is very extensible with a large suite of plug-ins available to add on. But unfortunately, you will have to pay for most of the plug-ins.
NetCrunch
NetCrunch is a high-performance server management software solution that aims to streamline day-to-day management tasks. Yearly licensing starts at $1,450 solely for SNMP-based devices. For the full suite of features, the yearly price rises to $7,460.
Similar to PRTG Network Monitor, Netcrunch has specific installation requirements. You will need a Windows 10 system with two CPU cores and 3 GB of RAM, along with 5 GB of storage. But because it’s a native Windows application, the installation process is quick and easy. Following installation, NetCrunch will automatically begin a scan for available networks and then for connected devices. Then you’re ready to go.
The NetCrunch interface is a key differentiator. It’s simple-to-use yet robust enough to support all of the functionality required for enterprise-level server management. However, it is one of the few popular server management tools out there that doesn’t offer access to the interface via a web browser beyond view-only capabilities. It can’t only be utilized full on-premises. This also means you will need a VPN to accomplish anything remotely.
The reporting is flexible, as you have the option to customize your own reports or view pre-built configurations. They can also be scheduled to ensure you have regular reports of network activity and don’t have to worry about pulling reports yourself.




